Chief Executive Officer (Acting) - Luke Guazzo Expand Certified Practising Accountant (CPA), Deakin University Bachelor of Commerce, James Cook University Luke Guazzo is a strategic leader with broad experience across multiple industries in the not-for-profit and commercial sectors, particularly in the financial, strategic and management spaces. His prior roles have all been in the capacities of Chief Financial Officer and Chief Executive Officer with Lancini Property and Development, Cootharinga North Queensland and Otto’s Fresh Food Market. Luke is highly involved in the North Queensland community and places particular value on positive mutually-beneficial relationships.
Psychologist - Kassandra Kanagaratnam | Cairns Expand Location: Cairns Kassandra is a clinical psychologist with experience supporting people with a range of concerns across childhood, adolescence and adulthood. Kassandra has a Masters of Psychology (Clinical), a Bachelor of Science (Psychology) with First Class Honours and a Bachelor of Health Science (Rehab. Counselling). She is passionate about assisting people to understand and put into context their early adverse childhood experiences; providing support and growth in parenting; processing grief, anxiety and depression; and improving interpersonal relationships in families and workplaces. She also has experience working with people and families within the rehabilitation and drug and alcohol fields. Kassandra says it is important to her that clients feel she has listened without judgement and demonstrated genuine interest in their story. She believes if I can hear a client’s story that they will be able to hear themselves. “When a client can hear themselves, they can understand self, find meaning and resolve their difficulties and concerns.” She is passionate about providing an opportunity for people to understand themselves and develop a deeper appreciation of who they are, where they come from and the relationships around them. She hopes people leave a session with her feeling an increased sense of self efficacy and value of self.
Speech Pathologist - Joshua Smith | Townsville Expand Joshua is a Speech Pathologist who is passionate about building trust with his clients and their families in order to support them to take charge of their goals and achieve positive outcomes. Joshua has a Bachelor of Speech Pathology from James Cook University. He has clinical experience across all domains of Speech Pathology and his special interests have involved mealtimes, swallowing and most recently multi-modal and complex communication needs. He has formal training in Mealtimes Therapy (SOS), Pragmatic Organisation Dynamic Display (PODD) and Augmentative and Alternative Communication (AAC) assessment and implementation. Joshua has a strong commitment to developing a relationship between himself, his client, their families and carers that is built on a foundation of trust and open communication. He believes that this strongly supports his clients to achieve goals and stay motivated and engaged. Joshua is passionate about helping clients and their families to learn about their needs, better understand the process that they have started and the journey that they are on together. He gets great career satisfaction from seeing clients and their families take charge of their goals and achieve their outcomes. He especially enjoys problem solving as part of a team, whether it’s a team of therapists or a family team, saying 'teamwork does make the dream work'. When working with clients, Joshua always hopes that he can provide reassurance and create positive change. He hopes that everyone who finishes a session with him walks away with more than they arrived with.
Head Office - Townsville Expand Phone 07 4421 7700 Fax 07 4421 7799 Address Level 4 Clinical Practice Building, 1 James Cook Drive, Douglas QLD 4814 Post PO Box 7780, Garbutt QLD 4814 Email [email protected]
Phone 07 4421 7700 Fax 07 4421 7799 Address Level 4 Clinical Practice Building, 1 James Cook Drive, Douglas QLD 4814 Post PO Box 7780, Garbutt QLD 4814 Email [email protected]
NAPHL Health Hub - Townsville Expand Phone 07 4722 8750 Fax 07 4421 7457 Address 51 Fulham Rd, Pimlico QLD 4812 Email [email protected]
Townsville Youth Hub + headspace Townsville Expand Phone 07 4799 1799 Fax 07 4799 1798 Address 2/14 Sporting Drv, Thuringowa Central QLD 4817 Email [email protected]
Phone 07 4799 1799 Fax 07 4799 1798 Address 2/14 Sporting Drv, Thuringowa Central QLD 4817 Email [email protected]
Cairns Expand Phone 07 4252 6100 Fax 07 4421 7450 Address 19 Aplin St, Cairns QLD 4870 Email [email protected]
NAPHL Health Hub - Cairns Expand Phone 07 4722 8750 Fax 07 4421 7450 Address 19 Aplin St, Cairns QLD 4870 Email [email protected]
Mackay Expand Phone 07 4898 2700 Fax 07 4898 2799 Address Level 2, Suncorp Building, 123 Victoria Street, Mackay QLD 4740 Post PO Box 974, Mackay QLD 4740 Email [email protected]
Phone 07 4898 2700 Fax 07 4898 2799 Address Level 2, Suncorp Building, 123 Victoria Street, Mackay QLD 4740 Post PO Box 974, Mackay QLD 4740 Email [email protected]
Mackay Youth Hub + headspace Mackay Expand Phone 07 4898 2700 Fax 07 4421 7799 Address Level 2, Suncorp Building, 123 Victoria Street, Mackay QLD 4740 Post PO Box 974, Mackay QLD 4740 Email [email protected]
Phone 07 4898 2700 Fax 07 4421 7799 Address Level 2, Suncorp Building, 123 Victoria Street, Mackay QLD 4740 Post PO Box 974, Mackay QLD 4740 Email [email protected]
Ingham Expand Phone 07 4421 7700 Address Hinchinbrook Community Support Centre,52 McIllwraith Street, Ingham QLD 4850 Email [email protected]
Phone 07 4421 7700 Address Hinchinbrook Community Support Centre,52 McIllwraith Street, Ingham QLD 4850 Email [email protected]
Occupational Therapist - Julie Bowthorpe | Cairns Expand Location: Cairns Julie is an accredited Occupational Therapist with a passion for supporting people to improve their quality of life. Julie has a Bachelor of Occupational Therapy from James Cook University. Her areas of special interest are in equipment prescription and home modifications. Julie gets the most job satisfaction from improving a person’s quality of life through modifying their environment, teaching them new skills or providing equipment that assists them to engage more successfully in the world around them. She has a strong commitment to developing a good rapport and working relationship with a client, their families and support coordinators. Listening to and respecting a client and their goals is at the core of her values, and her practice is centred around providing caring and compassionate service that meets her client’s goals and expectations. Julie says she is passionate about making sure clients feel like they are in the driver’s seat when it comes to decisions about their health, function and wellbeing. Wherever possible, she ensures clients are given choices and are well educated about the relevant pros and cons of her recommendations and how these relate to their current and future functional capacity.
Thursday Island Expand Contact Patricia Nakata Phone 0417 535 352 Address 80-82 Douglas Street, Thursday Island QLD 4875 Email [email protected]
Contact Patricia Nakata Phone 0417 535 352 Address 80-82 Douglas Street, Thursday Island QLD 4875 Email [email protected]
Charters Towers Expand Phone 07 4421 7700 Addresses Prospect Community Services, 3 Powell Lane, Charters Towers QLD 4820 Email [email protected]
Phone 07 4421 7700 Addresses Prospect Community Services, 3 Powell Lane, Charters Towers QLD 4820 Email [email protected]
Dietitian - Alyce Rees | Cairns Expand Location: Cairns Alyce is an Accredited Practising Dietitian who is passionate about working with clients to help them reach their goals while enjoying delicious food. She has an interest in Bariatric Surgery, Chronic Disease Management, Low Carbohydrate Diets and Food intolerances. She is a common-sense dietitian who translates science into practical strategies to support clients to reach their full potential. Alyce has a strong commitment to ensuring clients feel listened to. She also ensures they understand their condition or what is occurring in their body so they can be empowered to make changes without feeling overwhelmed. She provides her clients with education, tools and simple strategies to make lasting change. Request an appointment time with Alyce or ask a question Alyce holds a Bachelor of Health Science and Masters of Dietetics from Deakin University. She has also obtained a Graduate Certificate in Diabetes Education from Curtin University and Certificates III and IV in Fitness from the Australian Institute of Personal Trainers (AIPT). Alyce worked as a private practice Dietitian for over 8 years in Darwin and Brisbane before joining the NAPHL Health Hub in Cairns in November 2019. Alyce’s mantra is “Eat well, move well and feel amazing”. In her spare time, she teaches group fitness classes in Cairns.
Dietitian - Julietta Close | Cairns Expand Location: Cairns Julietta is an Accredited Practising Dietitian and Accredited Nutritionist who is passionate about chronic disease management. She graduated with her Masters of Dietetics Studies after completing a Bachelors of Exercise and Nutrition Science at the University of Queensland. Over her years of experience, she has developed a special interest in disordered eating, gut health, diabetes management and Indigenous health. Not only is it important for Julietta to make her clients feel heard, but she is committed to educating and empowering people to make sustainable lifestyle changes so that her clients walk out feeling motivated and confident that they can achieve their personal goals.
Dietitian - Carla Sommers | Townsville Expand Location: Townsville Carla is an Accredited Practising Dietitian who is passionate about helping people make simple diet and lifestyle changes for their long-term health. Carla has a Bachelor of Human Nutrition majoring in Food Science, with a Masters in Dietetics from Deakin University. She is a Monash FODMAP trained dietitian. Her areas of special interest include dietetics for bariatric surgery and chronic disease management. Carla says it is important that her patients feel as though they are in a safe environment to enable growth and learning around the impact of their food and nutrition on their health and wellbeing. She is passionate about teaching clients how they can make simple changes to their diet and lifestyle which can have large positive effects on their health. She has a strong commitment to ensuring that her clients feel they have been heard and that their treatment has been developed in collaboration with them to achieve their goals. Carla’s practice involves taking the complexity out of nutrition and breaking down recommendations into achievable stages to support her clients to achieve long term success. She finds it rewarding helping people improve their nutrition to assist with the management of health conditions and observing the ongoing positive impacts this has on their overall health and wellbeing.
Psychologist - Corrina Horan | Townsville Expand Location: Townsville Corrina is a mental health professional with a passion for supporting people to overcome mental challenges that are holding them back. Corrina graduated from James Cook University with Honours and is completing her Associate Fellowship in Rational Emotive Behaviour Therapy Training (REBT). She has a special interest in supporting people with high prevalence mental health conditions, particularly anxiety and panic disorder. She also has an interest in disordered eating and eating disorders. Corrina works from evidence-based practice and has a strong commitment to client choice, control and unconditional respect. She is passionate about helping clients to meet their needs in ways that are most helpful for them. It is important to Corrina that her clients feel lighter, more relaxed and, as therapy progresses, more confident about facing challenges.
Psychologist - Gillian Lunn | Townsville Expand Gillian is a Clinical Psychologist who is passionate about supporting people and their families to overcome challenges and implement changes to their lives. Gillian has a Masters of Psychology (Clinical) and a Bachelor of Science from James Cook University. She has a special interest and experience working with young people in the areas of social and separation anxiety, self-esteem, behavioural concerns and neurodevelopmental disorders including ADHD, ASD and Intellectual Impairment. Gillian believes it is important to have a good understanding of the ‘why’ behind symptoms and behaviours and spend time with clients and their families developing this understanding and providing information that helps them to make sense of what they are experiencing. She enjoys empowering young people to be able to implement the changes to their lives and take control of their circumstances using the strategies they have been taught. She also believes good engagement in therapy is vital to making positive change and enjoys using elements of fun and creativity in this process, such as storytelling, drawing, colour and games to meet the individual needs of clients. Gillian believes family involvement is fundamental when working with children. As children look to their parents for guidance and support, she feels it is important to not only empower her child clients but their parents too in continuing to support their child’s growth and resilience. Gillian wants children and their parents to walk away from appointments feeling capable of going forward in their lives with a good understanding of themselves, what’s happening around them and how they can manage difficult times. She acknowledges that childhood development brings with it ever-changing circumstances and challenges that families may need support with. She hopes they leave knowing that we are still there for them in the future and feel comfortable returning should they need this support. Gillian is also the proud owner of Therapy Dog, Ollie. Ollie is a four-year-old Spoodle (Cocker Spaniel x Poodle) who has undergone training to be a Therapy dog. Ollie works closely with Gillian a couple of times per week to provide additional support to clients.
Therapy Dog - Ollie | Townsville Expand Ollie is a certified Therapy Dog who works with Clinical Psychologist Gillian Lunn to provide additional support to clients. Ollie completed Foundation Animal-Assisted Intervention and Therapy Dog Certification in 2017 through Lead the Way, completing his recertification in 2018. He is a Spoodle (Cocker Spaniel x Poodle) born in September 2015 who knows a range of tricks including shaking, rolling over, pushing objects and weaving through legs. Ollie’s favourite treats are chicken and doggy chocolates. He dislikes baths and going to bed.
Mental Health Social Worker - Andrea Boyd | Townsville Expand Andrea is an Accredited Mental Health Social Worker with a passion for helping people find solutions to their difficulties through fun, non-judgemental and collaborative approaches. Andrea has a Bachelor of Social Work from James Cook University. She has experience working with children and families in non-government, private practice and school settings for a wide range of presentations, including family breakdown, specific phobias, trauma, anger, anxiety, depression, grief and loss and interpersonal difficulties. Andrea has a sound understanding of neurodevelopmental difficulties, including ADHD and ASD, and is passionate about supporting parents in understanding and supporting their children. She is passionate about building confidence and skills for parents in understanding and co-regulating their children. Andrea says she enjoys teaching parents emotion coaching techniques and feels she provides a non-judgemental and collaborative approach to behaviour change. She enjoys creating a flexible and creative work environment with clients and their families where they feel safe to engage in the therapeutic process. Andrea prides herself on building a strong therapeutic alliance with clients and enjoys helping them find solutions to their difficulties in a fun and client centred way. She wants clients to feel empowered to independently self-manage their emotions and behaviours and be confident in implementing the strategies they have practiced in sessions. She strives to promote help seeking behaviour across the lifespan. Andrea is the proud owner a Therapy Dog in Training who she says brings a new sense of excitement into the therapy space and assists clients to better engage in sessions and meet their goals. Frankie is a Cavoodle and will be completing her Therapy Dog accreditation in the near future.
Mental Health Social Worker - Michelle Bell | Townsville Expand Location: Townsville Michelle is a Mental Health Accredited Social Worker who is passionate about helping people overcome challenges in their personal and professional lives. Michelle is registered with the AASW (Australian Association of Social Workers) and is also a registered nurse. She is a trained neurofeedback practitioner, YMHFA and BRiTA futures facilitator and Butterfly Foundation group facilitator. Michelle has a special interest in perinatal mental health services and pain management. Michelle has experience and skills in a wide range of mental health and emotional issues, including depression; anxiety and stress; perinatal anxiety and depression; anger, trauma and PTSD; pain; interpersonal relationships and communication difficulties; eating disorders; grief and loss, including grief and loss associated with chronic illness; substance misuse; indigenous emotional health and wellbeing; chronic and enduring mental illness and assisting people with job readiness skills. Michelle is trained and experienced in a number of therapies including Acceptance and Commitment Therapy (ACT), Interpersonal Psychotherapy (IP), Motivational Interviewing (MI), Cognitive Behavioural Therapy (CBT), Brief Solution Focussed Therapy and Cognitive Analytical Therapy Formulation (CAT). Michelle’s practice takes into consideration the uniqueness of every person and situation. She applies a social work theory base to her practice that is founded on social justice ideals, and that acknowledges the inherent strengths of each individual. Michelle has a strong commitment to holistic health, health literacy and preventative and early intervention health strategies. Michelle has worked in a range of primary and secondary mental health settings including a specialist mental health employment agency, Queensland Health Mental Health Services (TCCU and ABI), TAIHS and rural areas.
Mental Health Social Worker - Michael Harman | Townsville Expand Location: Townsville Michael is a Psychosocial Therapist and Recovery Specialist with a passion for strengthening individuals, families and communities. He is an accredited Mental Health Social Worker with over 20 years experience delivering health and wellbeing programs and services. Michael has a Bachelor of Community Welfare and a Bachelor of Social Work from James Cook University, as well as being a qualified Community Mediator through the Department of Justice and Attorney General. Being a Townsville local raised in a defence family and witnessing the behaviours attributed to PTSD has been a primary motivator for Michael working in the mental health sector. He is the father of a child who has a disability which has motivated his ongoing commitment to assist all people to be valued in society. Michael says he enjoys working with people from various backgrounds and finds that people who have a disability or mental health concerns are some of the most sensitive, nicest and most talented people. He has over 25 years experience working within the mental health and disability sector and is a leader and advocate for people who have been marginalised. He has a firm belief that people who have a mental illness or disability can make a valuable contribution to the community. Michael works with people in the areas of anxiety and depression management, anger management, bipolar disorder, relationship issues, intellectual disabilities, positive behavioural supports and pain disorders. He also provides training to support workers in managing specific challenging behaviours and outcomes. Michael is passionate about helping clients feel a sense of empowerment and mastery over thoughts, feeling and behaviours. He gets great satisfaction from supporting clients to identify their strengths, values and resources and then demonstrate this with positive life choices and goals for now and the future.
Mental Health Social Worker - Anna Jackman | Cairns Expand Location: Cairns Anna is an Accredited Mental Health Social Worker with a passion for helping individuals and families address mental health issues and overcome challenges and crises. Anna has a Masters of Social Work, a Bachelor of International Studies and Developmental Anthropology and an Associate Degree in Applied Clinical Health Sciences. She is also an Accredited Dyadic Developmental Psychotherapist, an Acceptance Commitment Therapy practitioner and Dialectical Behaviour Therapy practitioner. She has over a decade of Social Work practice experience. Anna is a passionate practitioner who believes her therapeutic relationship with clients is a partnership. She provides psychoeducation and clinical expertise in a safe space where clients can address their mental health issues in tangible, effective and empowering ways. Anna is aware that the external practical and material stressors of everyday life are of key relevance to well mental health as well as the psychological lived-experience of the client. As a clinician who has worked with clients across the lifespan in both remote and regional locations, Anna has extensive experience working with individuals, families, children and young people with a variety of therapeutic needs, including suicide assessment and prevention, anxiety, depression, substance misuse, family and domestic violence and sexual abuse. Anna provides individual and family therapeutic sessions, and can provide risk assessments, intervention treatment plans, safety plans and ongoing counselling. She also provides training, feedback, and intervention crisis management plans for parents or carers of clients across the lifespan with complex volatile behavioural and emotional mental health risks.