Referrals to ITC will not be considered for eligibility unless forms are signed and dated by the referring GP and client. Unsigned forms will be returned for completion which may cause a delay in the process of assistance. ITC GP Checklist
ABOUT .RTF TEMPLATES
rtf. templates allow for the easy addition of merge fields in the referral forms from within practice management systems. This guide will assist with use of .rtf forms
Townsville Integrated Team Care Tel 07 4421 7700 | Fax 07 4421 7450
Level 4, Clinical Practice Building James Cook University Qld 4811
PO Box 7780 Garbutt BC Qld 4814
Mackay Integrated Team Care Tel 07 4898 2700| Fax 07 4421 7450
Level 2, Suncorp Building, 123 Victoria Street Mackay Qld 4740
PO Box 90 Sydney Street
Mackay QLD, 4740
Integrated Team Care Tel 07 4776 1822
Integrated Team Care Tel 07 4787 4797
Cairns Integrated Team Care
Contact Loretta Rigby
Mobile 0409 543 147 Tel 07 4421 7700
Thursday Island Integrated Team Care
Contact Patricia Nakata
Mobile 0417 535 352
Office Hours Monday to Friday
8.30am - 4.30pm
ABORIGINAL AND TORRES STRAIT ISLANDER SERVICES
It is widely recognised that there are major disparities in health status between Aboriginal and Torres Strait Islander and non-Indigenous people and that chronic conditions are increasing due to a range of factors, some of which are largely preventable.
Northern Australia Primary Health Limited is funded by North Queensland Primary Health Network to provide several programs to assist Aboriginals and Torres Strait Islanders to access care and support.
INTEGRATED TEAM CARE (ITC) PROGRAM
The aim of the Integrated Team Care Program- Improving Indigenous Access to Mainstream Primary Care Program is to contribute to increasing life expectancy by improving access to culturally sensitive primary care services for Indigenous Australians
Increase access to mainstream primary health care services by indigenous Australians
Improve capacity of general practice to deliver culturally sensitive primary care services
Increase the uptake of Indigenous specific MBS items including Indigenous health checks and follow up items
Support mainstream primary care services to encourage Indigenous Australians to self identify
Increase awareness and understanding of Closing the Gap measures relevant to mainstream primary care; and foster collaboration and support between the mainstream primary care and indigenous health sectors.
CARE COORDINATION SUPPLEMENTARY SERVICES (CCSS) PROGRAM
This program supports Aboriginal and Torres Strait Islander people who have a chronic disease to look after their health.
Clients in this program have a Care Coordinator who will work closely with them, their doctor and other community services to help them access the services they need. These services may range from assistance with arranging appointments with specialists, allied health professionals etc. assistance to get to and from appointments, assistance understanding their Care Plan.
Eligibility criteria applies for this program, you can find more information about this program in the brochures to the right.
INDIGENOUS OUTREACH WORKER (IOW) PROGRAM
This programs assists Aboriginal and Torres Strait Islander peoples to access doctors, specialist appointments, access to cheaper or free medications and health services.
The Outreach Worker acts as a link between health services and the Aboriginal and Torres Strait Islander peoples to help break down any barriers.
There are many areas the IOW can assist with including:
• Attending appointments to support you
• Assist with communication between you, your doctor or practice staff (e.g. language barrier)
• Assist to organise/coordinate your health care
• Assist with access to cheaper or free medications
• Support to access transport when appropriate
• Home visits for various support services
• Helping the practices/doctor understand your needs
• Helping your doctor or practice staff provide a culturally appropriate environment for you to
Eligibility criteria applies for this program, you can find more information about this program in the brochures to the right
You can find our referral forms and more information about our programs in the downloads to the right.
This Integrated Team Care (ITC) Program is supported by funding from the Australian Government under the PHN Program.
Northern Australia Primary Health Limited
ABN 870 633 972 31
Tel 07 4421 7700 Fax 07 4421 7799
Level 4, Clinical Practice Building
James Cook University, QLD 4814
PO Box 7780 Garbutt QLD 4814
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IHCA Certification: QMS 0202 – AS/NZS ISO 9001:2008 (Quality Management Systems) Standard MH 001- National Standards for Mental Health Services